Manage Comments and Activity in Coordination Issues

Effective communication is crucial for resolving conflicts and ensuring project alignment. Using the Procore web application or the integrated Procore BIM Plugins, users can add and manage comments and snapshots within a Procore co-ordination issue. This includes attaching relevant images to provide a clear visual context for model snapshots.

• Required User Permissions:

  • To add, edit, or delete your own comments and attachment activity, 'Read Only' level permissions or higher on the project's Coordination Issues tool.

• Additional Information:

  • Mention Users: Use the @ symbol to mention other Procore users and send them an email for your comment. See Mention Users in a Coordination Issue Comment.

  • Navigate Snapshots: If a snapshot was added from the Procore BIM Plugin, clicking it navigates you within the model.

  • Paste Images: Paste images directly from your clipboard into the comment box.

  • File Attachments: Supported image attachments include BMP, GIF, JPEG, and PNG.

  • Navisworks Freedom® Limitation: Comments in Procore require the Procore BIM Plugin to function. Because Freedom® is a lightweight viewer designed for offline viewing, it does not support plugins. The Procore Activity feed will not visible in .NWD files when viewing models in Freedom®.

• To follow these steps using the Procore BIM Plugin in Navisworks®:

  • The Procore BIM Plugin must be installed on your Windows® computer. See Download & Install.

  • The model must be associated with a Procore project. See Associate a Model with a Procore Project.

1. Open the Coordination Issues tool from your preferred platform:

   • From Procore Web: Navigate to the Coordination Issues tool.

   • From the Procore BIM Plugin: Click the Procore tab in Navisworks® or Revit®. In the Coordination Issues ribbon, click Coordination Issues.

2. Find the coordination issue to work with in the table. Next, click the Comment icon to view the selected issue's Activity feed.

3. Choose from any combination of the following actions:

   • Add a comment: Type a message or @mention someone in the text box and click Submit.

   • Attach an image: Click Attach Image to upload a file, then click Submit.

   • Edit a comment: Click the vertical ellipsis and select Edit. Update your previous message and click Update.

   • Remove an image: Locate your previous image and click X on the attachment pill to remove the file, and then click Update.

   • Delete a comment: Click the vertical ellipsis and select Delete to remove your previous comment. Confirm the action by clicking Delete again. This action is permanent and cannot be undone.