How do I resolve errors when opening a model in the Procore BIM Plugin for Autodesk®?

When opening a model using the Procore BIM Plugin, users sometimes receive an error saying that a file cannot be opened because it's corrupt or unavailable.

This error typically occurs for one of the following reasons:

• The Navisworks® version that you are using may not have the necessary updates to properly interpret the files.

• You may be attempting to open a file created in a newer version of Revit® using an older version of Navisworks®.

Depending on the issue, make one of the following updates and try again.

• Update your version of Navisworks® to the latest version.

• Ensure all recent updates are installed for the latest version of Navisworks®.