View Read Receipts for Messages Sent in Resource Planning

Background

You can see if a message you sent to an individual in Resource Planning was opened by the recipient either on the Procore web app, or LaborChart mobile app.

Things to Consider

  • Required User Permissions

  • Read receipts are shown for the following messages:

    • Messages that were sent to an individual user, not a group.

    • Messages that were read in-app, either on the Procore web app or LaborChart mobile app.

  • Read receipts are not shown when a message is viewed via email or SMS.

Steps

  1. Navigate to the Company level Resource Planning tool.

  2. Click Communications and select Messages.

  3. Click Sent.

  4. Click the message to see if the message has been 'Read' or is 'Unread'.