Resolve a Defect

When you receive a shipment that has unacceptable, damaged, over, or short materials, you can create a defect and manage the resolution in Procore.

• Required User Permissions

• After you resolve a defect, the 'Quantity Available' for the line item is adjusted in your inventory based on your selection.

• The defect must have been created in the receipt.

1. Navigate to the project's Materials tool.

2. Click the Defects tab.

3. Click the defect ticket number.

4. Click Resolve for the line item.

5. Select how the resolution impacts inventory.

   • Resolve and add to inventory.

   • Resolve without adding to inventory.

6. Enter notes about how the issue was resolved.

7. Click Resolve to finalize.