About Holds in Procore Pay
General Availability in Select Markets (United States)
Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.
When paying invoices with Procore Pay, payment holds can be imposed on subcontractor invoice payments for a variety of reasons. These include quality issues, such as when delivered work is subpar or warranty support is uncertain. Holds might also be imposed for incomplete work, work not meeting the specified quality level, contract disputes, financial concerns, or compliance issues.
With Procore Pay, the following users can apply these hold types on subcontractor invoices:
Invoice. Payments Admins, Payments Disbursers, Invoice Administrators, and users with 'Admin' level permissions on the Payments tool can create an invoice hold to alert users about a hold on a specific subcontractor invoice.
Vendor. Payments Admins and Payments Disbursers can apply a vendor hold to a subcontractor invoice to alert users to pause payments for all subcontractor invoices associated with a specific subcontractor, supplier, or vendor.