What does each permission level mean?

Although there are differences between what users can do in each tool, the common differences between the permission levels are as follows:

• None.

  Users have no access permission to the tool.

• Read Only.

  Users have view-only access permission to the tool, but no editing permission.
  Note: Granular permissions allow you to grant task-based permissions to 'Read Only' or 'Standard' users.

• Standard.

  Users have access to perform the primary actions within the tool. They can create and edit items, and assign them to other users. They can also be assigned to respond to items that require them to perform further actions in the tool.
  Note: Granular permissions allow you to grant task-based permissions to 'Read Only' or 'Standard' users.

• Admin.

  Users have full authority to use all functions of the tool, including configuration capabilities.