Create Coordination Issues in the Model Viewer

Teams often discover design clashes or conflicts when reviewing 3D models. With the Models tool, you can document these issues as you find them. By creating a coordination issue directly in the 3D viewer, you can capture a precise snapshot and camera location, to help ensure the assignee has the exact visual context needed to resolve the issue.

• Required User Permissions

1. Navigate to the project's Models tool.

2. Find the model to open and click its tile to load it. This may take a few minutes to complete.

3. Click Issues to open the Coordination Issues side panel.

4. Click the plus (+) at the top of the panel to open the New Issue panel.

5. Complete the required fields in the New Issue panel.

   Show/Hide Fields

   This table summarizes all of the data entry fields for a coordination issue.

   Field Name	Description	Required?	Notes
   Snapshot
   Title	Enter a concise, descriptive name for the issue to help collaborators identify it.	Yes
   Description	Provide a detailed summary of the issue. This text is also saved as a viewpoint comment in the final NWD file.	No	When creating an issue from Clash Manager, you can also select Append Clash Comments or Append Redline Text.
   Location	Select the primary project location where the issue occurs.	No
   Due Date	Set the target deadline for issue resolution.	No
   Priority	Select the level of urgency: Low, Medium, High, or Critical.	No
   Assignee	Select the person responsible for resolving the issue.	No	This list only includes users with 'Standard' or 'Admin' level permissions for the Coordination Issues tool.
   Watchers	Select team members to receive email updates.	No	Watchers must have at least 'Read Only' permissions for the Coordination Issues tool.
   Trade	Identify the discipline involved (e.g., Mechanical, Electrical).	No
   Type	Categorize the issue for reporting and tracking.	No	Options include: Building Code, Clash, Client Feedback, Constructability, Coordination, Design Review, Existing Condition, Requirement Change or Other.
   Source File	Displays the name of the source file.	No	Automatically generated if the source file name exists.
   Created From	Displays the name of the originating source tool.	No	Automatically generated.
   Date Created	Displays the creation date and the creator's name.	No	Automatically generated.
   Attachments	Upload up to 20 relevant images, PDFs, or documents to provide additional context.	No	Maximum of 20 files.
   Custom Fields	Displays any company-specific fields configured for the Coordination Issues tool	Varies

6. Optional: Update the issue's snapshot:

   1. Modify your camera's field of view in the 3D space.

   2. Click the plus (+) sign under the snapshot.

   3. Click Update Snapshot.
      

      

7. Click Create.

Procore creates a new issue in the Open status. Once created, click Open in the side panel to view it in the Coordination Issues tool.