FAQ/Troubleshooting
Commitment Change Orders
- Can I customize the numbering system for financial objects in Procore?
- How can I troubleshoot an issue with the Procore Web Application?
- How can I use tax codes on a Procore project?
- How do I change my web browser's default email client for mailto links?
- What are "related items" in Procore?
- What are Procore's default change types and change reasons?
- What are Procore's default cost codes?
- What are the default statuses for change orders in Procore?
- What are the different change order tier settings in Project Financials?
- What are the different Financial Line Item options for Single Tool Reports?
- What do the different DocuSign® banners in Procore mean?
- What granular permissions are available for Project level Workflows? (Beta)
- What happens when 'Restrict Non-draft edits to Contracts and Change Orders' and 'Enable Always Editable Schedule of Values' are both enabled?
- What is a budget code in Procore's WBS?
- What is a downstream collaborator?
- When do the download links in emails sent from Procore expire?
- Which Microsoft Excel file versions can be attached to items in Procore?
- Which Procore project tools support the DocuSign® integration?
- Which Procore tools support Work Breakdown Structure?
- Which units of measure are included on Procore's master list?
- Why can't I create a change order?
Uncategorized
- Can I edit or delete a commitment after its been synced with an integrated ERP system?
- Can I import a CSV into a Project Financials tool's schedule of values if it has blank values?
- Does an invoice contact need an 'Invite to Bill' to submit an invoice?
- How are Invoice and Contract Compliance different with Procore Pay?
- How do I bill for stored materials in an invoice? (Beta)
- How do I prevent or allow overbilling on a subcontractor invoice?
- How do I set and release retainage on a subcontractor invoice in Procore?
- How do I set the accounting method for a contract or funding?
- How do I submit a Subcontractor Schedule of Values for a Procore commitment?
- How do I track the actual materials received and installed on a job site?
- How does Procore calculate an invoice's 'Current Payment Due' amount?
- What are custom fields and which Procore tools support them?
- What are custom sections and which Procore tools support them?
- What are joint payments and joint checks?
- What are multi-tiered locations?
- What are Procore's default cost types?
- What are the default columns in the Contracts tab of the Commitments tool?
- What are the default commitment statuses in Procore?
- What are the default statuses for Procore invoices?
- What are the different types of invoices in Procore?
- What are the DocuSign® fields and can I customize them?
- What are the requirements for importing SOV Line Items from CSV?
- What are the sub-tier lien waiver statuses on a subcontractor invoice with Procore Pay?
- What are the sub-tier statuses on a commitment with Procore Pay?
- What do I do when a commitment fails to export from the ERP Integrations tool?
- What do we need to consider before allowing downstream collaborators to submit invoices in Procore?
- What granular permissions are available for the project's Commitments tool?
- What is a manual hold on a subcontractor invoice?
- What is a split payment?
- What is a Subcontractor Schedule of Values?
- What is an invoice administrator?
- What is an invoice contact?
- What is Procore's Recycle Bin?
- What is sliding scale retention?
- What is the 'Enable Always Editable Schedule of Values' setting?
- What is the maximum character length for a commitment's 'Number (#)'?
- What is the maximum character length for a commitment's 'Title'?
- What tool names and terms are different in Procore for general contractors, owners, and specialty contractors?
- When does Procore send email notifications to invoice contacts?
- Which fields in the Commitments tool can be configured as required, optional, or hidden?
- Which Procore tools support granular permissions?
- Which Procore tools support Workflows?
- Who can manage compliance on commitments with Procore Pay? (Beta)
- Who has the authority to sign a lien waiver in Procore Pay?
- Why are my change order line items duplicated on my subcontractor invoice?
- Why isn't the 'Job to Date Costs' column in the budget matching our subcontractor invoice amounts?