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  1. Support Home
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FAQ/Troubleshooting

  • How can I troubleshoot an issue with the Procore Web Application?
  • How do I reduce the file size of a Navisworks® model that is too large to process with the Documents tool?
  • How do I resolve errors when opening a model in the Procore BIM Plugin for Autodesk®?
  • What are the computer and mobile hardware requirements for Procore Models?
  • What can I do with the Procore BIM Plugin?
  • What file types are supported for the 3D model viewer in the Documents tool?
  • What is Procore BIM?
  • What should I do if a model is too large to view in Procore's web application?
  • Why aren't my grids aligned in the Models tool?
  • Why aren't my Navisworks® Appearance Profiler settings displaying in my Procore model?
  • Why does my Procore model say ‘FOV Modified’ and look distorted or zoomed in?
  • Why isn't my model showing when viewing models in Procore?
  • Why would the file size of a model increase in Procore?

Procore is committed to advancing the construction industry by improving the lives of people working in construction, driving technology innovation and building a global community of groundbreakers. Our connected global construction platform unites all stakeholders on a project with unlimited access to support and a business model designed for the construction industry.

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