Archive an Email
Background
If you have numerous messages in your Emails - Inbox and decide that you can archive some of those messages for safe-keeping, you can use the 'Archive' button. This moves the selected messages from the Inbox to the tool's archived list.
Things to Consider
Required User Permissions:
'Admin' level permissions on the project's Emails tool.
Prerequisites
The desired email message must be listed in the Emails - Inbox page. See Create an Email or Send an Inbound Email to the Project's Emails Tool.
Steps
Navigate to the project's Emails tool.
Highlight the desired message in the left pane.
Click Archive.
The system immediately sends the selected message to the Email tool's Archive list.