Edit an Incident

Things to Consider

  • Required User Permissions:

    • To edit any incident, 'Admin' level permissions on the project's Incidents tool.

    • To edit only an incident that you created, 'Standard' level permissions on the project's Incidents tool.

requisitos

Steps

  1. Navigate to the project's Incidents tool.

  2. Locate the incident to modify and click Edit .

  3. Edit any field as wanted.
    Note: See Create an Incident for descriptions of each field.

  4. Click Update.
    Note: To fulfill a workflow attachment requirement, upload the file to General Information > Attachments and click Update (files on records, statements, or actions do not count). The workflow will then auto-progress or display a Continue button. If the panel doesn't update, close and reopen it.

See Also

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