Why can't I create or activate Procore projects?

Answer

If you are unable to create a project or reactivate an existing project, you will typically see one of these scenarios:

Scenario

Typical Reason

The 'Create Project' button in the Portfolio tool is dimmed or locked

If you have configured Procore to work with an , the ability to create new Procore projects is disabled until the sync between your ERP accounting system and Procore has been properly set up and configured. This prerequisite step is required to ensure your projects can be properly synced between the two systems. This process requires that your cost coding system is finalized between Procore and your ERP system before you start creating any new project data.
Note: For any questions surrounding your ERP integration connection, please contact your Integration Implementation Specialist or your implementation resource for additional help.

There is no 'Create Project' button visible in the Portfolio tool

You have not been granted permission to add projects to your company's Procore account. Please contact your company's Procore Administrator to request a change to your user permission.
Note: Procore cannot change a user's permissions.

Project Cap

Procore does not limit the number of active or inactive projects on an account. If you have 'Admin' permissions to the Company Admin tool, you can confirm that your account's project cap is "unlimited" on the Account Overview page. See View Account Information.

See Also

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