Why can't I create or activate Procore projects?

Answer

If you are unable to create a project or reactivate an existing project, you will typically see one of these scenarios:

Scenario	Typical Reason
The 'Create Project' button in the Portfolio tool is dimmed or locked	When using an , project creation is disabled until your initial sync is fully configured. This ensures that your cost coding system is finalized and that data remains consistent across both platforms. Before creating new projects, verify that your sync settings are complete. If you need assistance with your connection, contact your Integration Implementation Specialist.
There is no 'Create Project' button visible in the Portfolio tool	You have not been granted permission to add projects to your company's Procore account. Please contact your company's Procore Administrator to request a change to your user permission.