What messages and alerts can people respond to in Resource Planning?

Background

When managing your resources, you can send helpful message to update the team about weather, schedules, or share information with certain job titles. See Send a Message for Resource Planning.

You can also send assignment alerts to notify the assignees and share key information about their resources assignment such as when they have a new assignment or when there are updates to dates, times, projects or locations. See Send Assignment Alerts in Resource Planning.

Other notifications can be sent from Resource Planning such as when a new resource request is submitted or when a tag is expiring.

For recipients to receive communications, their preferred communication method must be enabled on their profile. See Edit People in Resource Planning.

Answer

Recipients can respond to some of these messages by SMS message (message and data rates may apply), email, or in the Resource Planning/LaborChart app. Below are the different communication types and the options for response:

  • Messages - By default, recipients can respond to messages via email or the Resource Planning/LaborChart App.

  • Assignment Alerts - Recipients can respond to assignment alerts if responses have been enabled in the default assignment alert settings. See Configure Default Assignment Alerts.

  • Notifications - Recipients cannot respond to other platform notifications.

Communication Type

Définition

Origine

Méthode de réception

Méthode de réponse

Alerte d’affectation

Toute communication relative aux informations relatives à l’affectation

  • Nouvelle affectation des ressources

  • Modifier un devoir

  • Suppression d’une affectation

  • Transfert d’affectation

  • Alerte d’affectation basée sur un projet

  • Liste des affectations

Si cette option est activée sur leur profil :

  • SMS

  • Messagerie électronique

  • Appli mobile

Si les réponses sont activées :

  • SMS (avec code généré)

  • Messagerie électronique

  • Application mobile Resource Planning/LaborChart

Message

Any communication not related to assignments:

  • Weather communication

  • Meeting communication

  • Specific job title communication

  • Outil Messages

  • Outil Personnes

  • Tableaux d’affectation

  • Gantt d’affectation

  • Communication spécifique au projet

Si cette option est activée sur leur profil :

  • SMS

  • Messagerie électronique

  • Appli mobile

  • Messagerie électronique

  • Application mobile Resource Planning/LaborChart

Notification

Activité-action de la plate-forme envoyée aux utilisateurs.

  • Soumission d’une nouvelle demande de ressources

  • Tag arrivant à expiration

Si cette option est activée sur leur profil :

  • Messagerie électronique

  • Appli mobile

N/A

See Also

Loading related articles...