Procore Pay: Support

 General Availability in Select Markets (United States)

Flag Us Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.

For Implementation Support

  • Payments configuration & readiness

  • Workflows

  • Enterprise resource planning

Contact your Customer Success Team or Procore Account Manager.

For support with Financial Management Tools

  • Company level Payments tool

  • Financial Management

  • Invoice Management

  • Lien Waiver Management

  • Payee Multi-Factor Authentication

Contact Support with details on your specific question or issue.

For support with the Procore Pay Product

  • Bank Account Setup/Verification/Failures

  • Payment/Wire Issues

  • Payor Multi-Factor Authentication (Reset/Editing)

Reach out to pay-support@procorepay.com with details on your specific question or issue.

For Support with Security Concerns

To report suspicious email

Do not click on any links or reply to the email. Immediately forward the suspicious email to phishing-report@procore.com and Contact Support.

To report being tricked by a phishing attempt

Secure your account by resetting your password and Contact Support to check your account for suspicious activity.

To report security vulnerabilities

If you believe you've identified a security vulnerability, immediately report it to security@procore.com and provide a detailed report.

Procore may request specific information and documents from end users on a case-by-case basis. If you have questions about whether a request from Procore is legitimate, please Contact Support.

You can also report fraud to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov

See Also

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