Close an Observation

Une fois qu’une observation vous a été assignée, vous recevez un e-mail contenant tous les détails pertinents dont vous aurez besoin pour terminer le travail associé à la résolution du problème. Une fois que vous avez terminé le travail, vous vous connectez à Procore pour changer le statut en « Prêt pour la révision », indiquant au créateur qu’il peut maintenant réviser le travail terminé.

• Required User Permissions

1. All responsible parties must Respond to the Observation.

2. The status of the observation must be set to "Ready for Review."

When the ball is in your court on a observation, you will get an email notifying that you are required to respond.

1. Navigate to the Observations tool.

2. Cick View next to the Observation you wish to close.

3. Once you're viewing the observation in Procore, you will see a banner at the top of the page with a link to provide your response. Click Change the status or leave a comment or scroll to the bottom of the View page.
   
   
   

4. Click Change Status to notify the responsible parties that the work has been accepted. Additionally, you can Add a Comment without changing the status to provide or request additional details.

5. Click the drop-down menu and change the status to Close.

6. Add optional comments in the comment field.

7. Add optional files by clicking the Attach Files link and selecting files from your computer or Procore.

8. Click Update Status to close the observation and send an email to responsible parties notifying them of your response.