Set Up MFA with an Authenticator App

Procore MFA: Regional Availability for SMS Verification

Procore supports Authenticator apps everywhere. SMS Verfication is only available in these countries Show/Hide Details

SMS Verification is available in these countries.

  • Note: SMS Verification for Procore Pay (Payees) is limited to the United States.

    • US

    • Canada

    • Mexico

    • UK

    • Ireland

    • France

    • Germany

    • Spain

    • Italy

    • Australia

    • New Zealand

    • Singapore

    • Hong Kong

Strengthen Your Security: Procore MFA

Multi-Factor Authentication (MFA)—also referred to as Two-Factor Authentication (2FA)—is being rolled out to limited Procore commercial accounts. While MFA is mandatory for Procore Pay users, MFA is available on a limited basis to commercial accounts to provide our customers an extra layer of security. To enable MFA for your organization, ask your Procore Administrator to contact your Procore point of contact.

With an Authenticator app, the login process requires a combination of:

  1. Something You Know: Your standard Procore Email and Password.

  2. Something You Have: A unique code generated by an Authenticator app on your mobile device.

Important

Keep your verification code private. Procore generates a unique code just for you. Never share it with anyone. Procore employees will never ask for it.

Install an Authenticator App

If you choose an Authenticator app, first install a third-party TOTP Authenticator app (like Google or Microsoft Authenticator) on your mobile device. Procore MFA is compatible with most standard TOTP Authenticator apps. Contact your Procore Administrator or refer to your preferred software vendor for installation instructions.

Secure Your Account with the Authenticator App

First-Time Enrollment

To set up your mobile device for Procore MFA with an Authenticator app, complete these steps:

  1. Go to the Procore web application at: https://login.procore.com.

  2. Enter your Procore Email and Password. Then click Continue.

    Login Enter Your Email
    SSO Users: If Applicable

    If your company uses Single Sign-On (SSO), sign in through your Identity Provider's login prompts. Follow the on-screen instructions to finish. For help with sign in or to reset a password, see Who is responsible for resetting MFA for a user. To learn more, see What is Single Sign-On (SSO)?

  3. At the Two-Factor Authentication Required page, click Set Up Now.

    The Set Up Now button in the Two-Factor Authentication Required page lets you register for 2FA which is required to log in to Procore.

  4. At the Select an Authentication Method page, choose Authenticator App, and click Continue.

    The Authenticator App option in the Select an Authentication Method page lets you use an authenticator app to get a 6-digit code to log in.

  5. At the Secure your Account page, open the Authenticator app on your mobile device.

  6. Use the Authenticator app's camera to scan the QR code on the Secure your Account page.

     Tips

    • Why isn't my phone's camera scanning the QR code? The QR code must be scanned from within the Authenticator app, not with your phone's camera. Open the Authenticator app and use its built-in scanner to capture the code.

    • Setting up MFA on your phone without a computer? Since you can't scan a QR code on the same screen, you must enter the code manually. Tap Trouble Scanning and enter the provided code into your authenticator app.

  7. Enter the 6-digit code from your Authenticator app. Then click Continue.

    Use the Authenticator app's camera to scan the QR code on the Procore page. Then enter the 6-digit code from the Authenticator app in the box on the Set Up Your Authenticator App page before clicking the Continue button.

  8. At the Save Your Recovery Code page, copy or download your recovery code and secure it in a safe place.

     Warning

    Be sure to save your recovery code in a location that is securely accessible from another device. If your MFA device is lost or damaged, you will need your recovery code to set up MFA on a new device. Each recovery code can be used only once. After a recovery code is used, you will have the option to save a new recovery code.

    Click the Copy or Download button to save your one-time recovery code for Procore MFA with an Authenticator app. Mark the I Have Securely Saved this Code box before clicking the Continue button.

  9. Mark the I Have Securely Saved This Code check box.

  10. Click Continue to log in to Procore with an Authenticator app for the first time. For future logins, use the login instructions for your role.