Set Up MFA with SMS Verification

Procore MFA: Regional Availability for SMS Verification

Procore supports Authenticator apps everywhere. SMS Verfication is only available in these countries Show/Hide Details

SMS Verification is available in these countries.

  • Note: SMS Verification for Procore Pay (Payees) is limited to the United States.

    • US

    • Canada

    • Mexico

    • UK

    • Ireland

    • France

    • Germany

    • Spain

    • Italy

    • Australia

    • New Zealand

    • Singapore

    • Hong Kong

Strengthen Your Security: Procore MFA

Multi-Factor Authentication (MFA)—also referred to as Two-Factor Authentication (2FA)—is being rolled out to limited Procore commercial accounts. While MFA is mandatory for Procore Pay users, MFA is available on a limited basis to commercial accounts to provide our customers an extra layer of security. To enable MFA for your organization, ask your Procore Administrator to contact your Procore point of contact.

With SMS Verification, the login process requires a combination of:

  • Something you know: Your standard Procore Email and Password.

  • Something you have: A unique verification code sent by SMS text message to your registered mobile device.

Important

Keep your verification code private. Procore generates a unique code just for you. Never share it with anyone. Procore employees will never ask for it.

Steps

First-Time Enrollment

To register your mobile number for MFA with SMS Verification, complete these steps:

  1. Go to the Procore web application at: https://login.procore.com.

  2. Enter your Procore Email and Password. Then click Continue.

    Login Enter Your Email
    SSO Users: If Applicable

    If your company uses Single Sign-On (SSO), sign in through your Identity Provider's login prompts. Follow the on-screen instructions to finish. For help with sign in or to reset a password, see Who is responsible for resetting MFA for a user. To learn more, see What is Single Sign-On (SSO)?

  3. At the Two-Factor Authentication Required page, click Set Up Now.

    The Set Up Now button in the Two-Factor Authentication Required page lets you register for 2FA which is required to log in to Procore.

  4. At the Select an Authentication Method page, choose SMS Verification, and click Continue.

    The SMS Verification option in the Select an Authentication Method page registers you to receive an SMS text message with a unique code to your provided mobile number.

  5. At the Set Up SMS Verification page, complete the Select Your Country Code and Enter Your Phone Number fields. Then click Send Text Message.

    Select your country code and enter your phone number in the Set Up SMS Verification page before clicking the Send Text Message button.

  6. Check your mobile device for your 6-digit verification code. Then type it in the Enter the 6-Digit Verification Code box, and click Continue.

    Important

    Your 6-digit verification code expires in 30 minutes. If you enter an incorrect or expired code, Procore displays an error message. To get a new code, click the Resend New Code link.

    Enter the 6-digit verification code in the Set Up SMS Verification Step 2 page before clicking Continue.

  7. At the Save Your Recovery Code page, copy or download your recovery code and secure it in a safe place.

     Warning

    Be sure to save your recovery code in a location that is securely accessible from another device. If your MFA device is lost or damaged, you will need your recovery code to set up MFA on a new device. Each recovery code can be used only once. After a recovery code is used, you will have the option to save a new recovery code.

    Click the Copy or Download button to save your one-time recovery code for Procore MFA with an Authenticator app. Mark the I Have Securely Saved this Code box before clicking the Continue button.

  8. Mark the I Have Securely Saved This Code check box.

  9. Click Continue to log in with SMS verification for the first time. For future logins, use the login instructions for your role.