Edit Root Cause Analysis Fields

Background

In the Company level Admin tool, you can manage custom values for Hazard, Contributing Condition, and Contributing Behavior fields. Once configured, team members can select these tailored values when creating an Observation or Incident. This allows your organization to align data collection with internal safety policies or specific regulatory compliance requirements.

Things to Consider

  • Required Permissions

  • Additional Information:

    • If a value is currently in use on an existing observation or incident, it cannot be deleted from the 'Root Cause Analysis' page.

    • Important! You can only edit custom root cause analysis fields that have been added by your organization. Default system fields cannot be edited, but they can be deactivated.

Steps

  1. Navigate to the Company level Admin tool.

  2. Under 'Company Settings', click Root Cause Analysis.

To Edit a Root Cause Analysis Field

  1. Click the field name you want to edit.

  2. Type the desired edits.
    Edit Custom Field

  3. Hit Enter on your keyboard or click outside of the text box to save your changes.

To Mark a Root Cause Analysis Field as Inactive

  1. Click the checkbox Icon Checkbox Marked next to the filed name or entire category you want to deactivate.
    Note: An empty checkbox indicates that a field name is not active and cannot be selected by a team member at the project level.
    Mark Field Option Inactive

See Also

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