Remove a Tag from an Email

Things to Consider

Required User Permissions:
- 'Standard' or 'Admin' permissions on the project's Emails tool.
  Note: Users with 'Standard' permissions can only delete tags from emails that are not marked 'Private' (see Mark an Email as Private).
Additional Information:
- When you delete a tag from a message, it only removes it from that message. To permanently remove a tag from the Emails tool, see Delete a Tag from the Emails Tool.

Navigate to the project's Emails tool.
Select the email you want to remove a tag from.
Locate the tag. Then click the 'x' to remove it from the selected email message.
Note: If other messages are tagged with this keyword, the system does NOT remove the tag from the Emails tool or from any other emails.

The system reveals a confirmation message.
Click OK to confirm the delete action.
The system removes the tag from the selected message.