Multi-Factor Authentication (MFA)

To provide an additional layer of protection for your company’s Procore project data, your Procore Administrator can enable Multi-Factor Authentication (MFA) and set a mandatory enforcement deadline. This creates an early enrollment period—a flexible window of time that allows you to set up your security method at your own pace before it becomes a requirement. To avoid potential access delays once your company's enforcement deadline hits, you can enroll in MFA early.

Once enrolled in MFA, the login process requires a combination of:

1. Something You Know: Your standard Procore Email and Password.

2. Something You Have: A unique code generated by an Authenticator app or sent by SMS text message (standard carrier messaging and data rates may apply) to your registered mobile device.

• You must be in your company's early enrollment period (MFA is enabled and your company's enforcement deadline is in the future).

• Pick a Verification Method before you enroll. If you choose an Authenticator app, first install a third-party TOTP Authenticator app. Procore does not recommend or endorse specific applications, but is compatible with most standard TOTP Authenticator apps. Contact your Procore Administrator or refer to your preferred software vendor for installation instructions.

• If your specific facility or job site prohibits mobile devices on-premises, the Procore MFA solution also supports desktop- or web-based authenticators. To learn more, see How can I log in with Multi-Factor Authentication if I cannot use a mobile device at work?

Enroll in MFA Before the Enforcement Deadline

To enroll in MFA early, use these steps to set up your preferred verification method for the first time.

1. Go to the Procore web application at: https://login.procore.com .

2. Go to your Account & Profile avatar and click My Profile Settings.

3. Click the Password & Security tab.

4. Under Two-Factor Authentication (2FA), choose your preferred verification method:

   • To enroll in MFA with an Authenticator App Show / Hide Steps

     Follow these steps to enroll in MFA with an Authenticator app:

     1. Click Add Authenticator App.

     2. Enter your account's current password.

     3. Open the Authenticator app on your mobile device.

     4. Use the Authenticator app's camera to scan the QR code on the Secure your Account page.

     5. Enter the 6-digit code from your authenticator app and click Continue.

   • To enroll in MFA with SMS verification Show / Hide Steps

     Follow these steps to enroll in MFA with SMS verification:

     1. Click Add Phone Number.

     2. Enter your account's current password.

     3. Complete the Select Your Country Code and Enter Your Phone Number fields.

     4. Click Send Text Message

     5. Enter the 6-digit code sent to your phone and click Continue.

5. Copy or download your new recovery code and secure it in a safe place.