Log in to Procore with MFA

Procore MFA: Regional Availability for SMS Verification

Procore supports Authenticator apps everywhere. SMS Verfication is only available in these countries Show/Hide Details

SMS Verification is available in these countries.

Note: SMS Verification for Procore Pay (Payees) is limited to the United States.
- US
- Canada
- Mexico
- UK
- Ireland
- France
- Germany
- Spain
- Italy
- Australia
- New Zealand
- Singapore
- Hong Kong

If you are a Standard Procore user who has completed MFA setup, use these steps to log into Procore.

Important: When You'll Be Challenged

To help ensure your data remains protected, organizations enforcing Procore MFA Settings must verify their identity at the following touchpoints:

Procore Web Login: An MFA code is required for every login to the Procore web application.
Session Idle Timeout: By default, Procore sessions do not expire due to inactivity. A different setting may be established by your organization during initial Procore implementation. Only your Procore Administrator can submit a request to change the configuration set at implementation. Procore Support cannot modify these settings for individual users. For details, see Enable Security Settings for Logins, Passwords, and Session Timeout Intervals.

Prerequisites

Valid Login Credentials: You need a Procore user account with valid login credentials (Email and Password). If you lose your credentials, click the Forgot Password link on the login page or contact your Procore Administrator.
Administrator Setup: Your company's Procore Administrator must first Enable MFA for Your Company and configure your company's enforcement deadline.
Early Enrollment Option: Once an enforcement deadline is set, you can enroll in MFA prior to that date. See Early Enrollment in MFA.
Additional Set Up for Authenticator Apps: When using Authenticator app, you must also complete the steps in How do I set the clock on my mobile device to automatic for MFA Authenticator App Codes?
If your specific facility or job site prohibits mobile devices on-premises, the Procore MFA solution also supports desktop- or web-based authenticators. To learn more, see How can I log in with Multi-Factor Authentication if I cannot use a mobile device at work?

Steps

Go to the Procore web application at https://login.procore.com.
Enter your Procore Email and Password. Then click Continue.
Complete your Multi-Factor Authentication (MFA) based on your enrollment:
- To log in with MFA using an Authenticator app Show/Hide
  SSO Users: If Applicable
  If your company uses Single Sign-On (SSO), sign in through your Identity Provider's login prompts. Follow the on-screen instructions to finish. For help with sign in or to reset a password, see Who is responsible for resetting MFA for a user. To learn more, see What is Single Sign-On (SSO)?
  - At the How Do You Want to Verify Your Identity page, click Authenticator App.
  - Open your preferred Authenticator App on your mobile device and look for your 6-digit verification code.
  - Type the code in the Enter Your 6-digit Verification Code box. Then click Continue. If you successfully pass this MFA challenge, you are logged into your company's Procore account.
- To log in with MFA using SMS Verification Show/Hide
  SSO Users: If Applicable
  If your company uses Single Sign-On (SSO), sign in through your Identity Provider's login prompts. Follow the on-screen instructions to finish. For help with sign in or to reset a password, see Who is responsible for resetting MFA for a user. To learn more, see What is Single Sign-On (SSO)?
  - At the How Do You Want to Verify Your Identity page, click Use a Phone Number.
  - Check your mobile device for the 6-digit code delivered via SMS text message.
  - Type the code in the Enter Your 6-digit Verification Code box. Then click Continue.
    If you successfully pass this MFA challenge, you are logged into your company's Procore account.
- To log in to with MFA using a Recovery Code Show/Hide
  SSO Users: If Applicable
  If your company uses Single Sign-On (SSO), sign in through your Identity Provider's login prompts. Follow the on-screen instructions to finish. For help with sign in or to reset a password, see Who is responsible for resetting MFA for a user. To learn more, see What is Single Sign-On (SSO)?
  - At the How Do You Want to Verify Your Identity page, click Enter Recovery Code.
    Tip
    This is the 32-digit recovery code that you were asked to store in a safe place during the final step of your MFA setup process. To protect your security, Procore does not know or store your recovery code for you.
  - Copy and paste or type your code in the Enter Recovery Code box. Then click Continue.
    If you successfully pass the MFA challenge, you are logged into your company's Procore account.

Multi-Factor Authentication (MFA)