The erpsupport@procore.com email address will be retired on April 8, 2026. We recommend using our enhanced Webform, Phone, or Chat for faster support on new requests.
General Availability in Select Markets (United States)
Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.
With SMS Verification, the login process requires a combination of:
Something you know: Your standard Procore Email and Password.
Something you have: A unique verification code sent by SMS text message to your registered mobile device.
Important: MFA is Required for Procore Pay
To keep payments secure, all Procore Pay users must use Multi-Factor Authentication (MFA).
Payors: An Authenticator App is required to log in.
Payees: An Authenticator App is highly recommended for enhanced security, but you have the flexibility to use SMS Verification if preferred.
Steps
First-Time Registration
To register your mobile number for MFA with SMS Verification, complete these steps:
Enter your Procore Email and Password. Then click Continue.
Conditional
If your company uses Single Sign-On (SSO), sign in through your provider's login prompts. Follow the on-screen instructions to finish. For help with sign in, contact your company's SSO Administrator or visit your SSO provider's support site. To learn more, see What is Single Sign-On (SSO)?
At the Two-Factor Authentication Required page, click Set Up Now.
At the Select an Authentication Method page, choose SMS Verification, and click Continue.
At the Set Up SMS Verification page, complete the Select Your Country Code and Enter Your Phone Number fields. Then click Send Text Message.
Check your mobile device for your 6-digit verification code. Then type it in the Enter the 6-Digit Verification Code box, and click Continue.
Important
Your 6-digit verification code expires in 30 minutes. If you enter an incorrect or expired code, Procore displays an error message. To get a new code, click the Resend New Code link.
At the Save Your Recovery Code page, copy or download your recovery code and secure it in a safe place.
Warning
Be sure to save your recovery code in a location that is securely accessible from another device. If your MFA device is lost or damaged, you will need your recovery code to set up MFA on a new device. Each recovery code can be used only once. After a recovery code is used, you will have the option to save a new recovery code.
Mark the I Have Securely Saved This Code check box.
Click Continue to log in with SMS verification for the first time. For future logins, use the login instructions for your user type.