RFI Field Descriptions

Learn about what each field in the Procore RFIs tool you come across in the app does. An asterisk (*) indicates a required field.

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The fields listed below and their requirements may differ from the fields you see in Procore due to company- or project-specific settings, user permissions, and configurable fieldsets.

Assignees

Assignees. Select one or more users to be responsible for responding to the RFI. Mark the Make Response Required checkbox next to an Assignee's name to make their response to the RFI required. Note: Assignees with the current Ball In Court responsibility on an RFI can add other users as Assignees to the RFI or forward the RFI to another user for their review. See Add Assignees to an RFI as an Assignee on an RFI and Forward an RFI for Review.

Attach Files

Attach Files. Click the Attach Files link to upload a file from your computer or select an existing file from one of the supported Procore tools (e.g., Photos, Drawings, Forms, Documents, or Document Management). Alternatively, you can also use a drag-and-drop operation to upload attachments from your computer.

Cost Code

Cost Code. Select a cost code for the RFI. This links the RFI to the cost code, which is helpful later, should the RFI's scope of work affect the project's budget and result in a change order. See Create a Potential Change Order for a Prime Contract.

Cost Impact

Cost Impact. Select one of the following options from the drop-down list.

  • Yes. Select this option if you know the amount by which the cost will be impacted. Then enter a number in the $ box to indicate the cost impact.

  • Yes (Unknown). Select this option if you know the cost will be impacted, but the amount is not know.

  • No. Select this option if there is no impact to the cost.

  • TBD. Select this option if you have yet to determine if there is a cost impact.

  • N/A. Select this option if the cost impact is not applicable to this RFI.

Create a Draft

Create a Draft. If you want to create a 'Draft' version of the RFI, click this button. This saves the RFI as a 'Draft'. The Ball In Court responsibility remains with the RFI Manager and emails are sent according to the project's settings. See When does the RFIs tool send email notifications?

Create as Open

Create as Open. If you want to create a new RFI as 'Open', click this button. The users designated as the RFI's Assignees have the first Ball In Court responsibility. The system shifts the Ball In Court responsibility to the users designated as the RFI's Assignees and emails are sent according to the project's settings. See When does the RFIs tool send email notifications?

Created By

Created By. Shows the name of the user who created the RFI.

Custom Fields

Custom Fields. If a user with 'Admin' level permission on the RFIs tool has configured custom fields to appear in your RFIs tool, those will appear in the creation page as shown. See Configure Settings: RFIs.

Date Initiated

Date Initiated. Records the date the RFI was placed into the 'Open' status. This field is blank when an RFI is in 'Draft' status.

Distribution

Distribution. Add users with 'Read-Only level permission or higher to the RFI's distribution list. Depending on the user's permission level, they can respond to the RFI using at least one of several methods. For details, see Respond to an RFI.

Distribution List

Distribution. Add users with 'Read-Only level permission or higher to the RFI's distribution list. Depending on the user's permission level, they can respond to the RFI using at least one of several methods. For details, see Respond to an RFI.

Drawing Number

Drawing Number: You can manually input a drawing number into this field. However, the recommended process to associate an RFI to a drawing is to Link an RFI to a Drawing.

Due Date

Due Date. Enter or select a date from the calendar for the RFI response to be due. This field is only visible and available to users with 'Admin' level permissions on the project's RFIs tool.Note: The 'Due Date' field is automatically populated based on the default number of days specified on the RFIs tool's Configure Settings page. See Configure Advanced Settings: RFIs. The due date also respects which days are set as 'working days' for the project. See Set Project Working Days.

Location

Location. Select the location pertaining to the RFI from the drop-down list.Note: If Procore is configured to allow users to create locations (see Allow or Disallow Users to Create Locations Within a Tool), you can click the Create a New Location button at the bottom of the list.

Number

Number*. This is a required field when a user with 'Admin' level permission on the RFI tool creates an RFI in the Open status. It is NOT required when users with 'Standard' level permission create a Draft RFI (see ).Notes:

Private

Private. Select Yes or No from the drop-down list. Yes indicates the RFI(s) will be marked Private. No indicates the RFI(s) will NOT be marked Private.

Project Stage

Project Stage. Select the appropriate project stage for the RFI from the drop-down list. These stages are created by your company's Procore Administrator in the Company level Admin tool. See Add a Custom Project Stage.

Question

Question*. If you are creating the RFI, input the question. If you are editing the RFI, modify it. Note: It is recommended that your question always document any additional background information that is required from the person assigned to submit an answer.

Received From

Received From. Select the person from whom the RFI question was received from the drop-down list.

Reference

Reference. An optional field that can serve as a helpful reference tag.

Responsible Contractor

Responsible Contractor. This field is automatically prefilled with the company that is associated with the user selected in the 'Received From' field.

RFI Manager

RFI Manager*. Select an RFI Manager from the drop-down list. See What is the RFI Manager role?Notes:

  • By default, the name of designated RFI Manager appears here. See Designate the Default RFI Manager for a Project's RFIs.

  • If you are a user with 'Admin' level permission on the RFIs tool, you may select yourself or another user with 'Admin' level permission from the list.

  • If you are a user with 'Standard' level permission, this list only populates with the names of users who have 'Admin' level permission to the RFIs tool. You may only select another user with 'Admin' level permission from the list.

Schedule Impact

Schedule Impact. Select one of the following options from the drop-down list.

  • Yes. Select this option if you know the number of days by which the schedule will be impacted. Then enter a number in the Days box to indicate the total number of calendar days.

  • Yes (Unknown). Select this option if you know the schedule will be impacted, but the number of days is not known.

  • No. Select this option if there is no impact to the schedule.

  • TBD. Select this option if you have yet to determine if there is a schedule impact.

  • N/A. Select this option if an impact to the schedule is not applicable to this RFI.

Send for Review

Send for Review. Click this button to save your new RFI in the 'Draft' status and send it to the person you designated in the RFI Manager field. This shifts the Ball in Court responsibility to the RFI Manager.Note: As an RFI creator with 'Standard' level permissions on the project's RFIs tool, you can only edit the RFI's 'General Information' and 'Question' sections while the RFI's status is 'Draft'. When the RFI's status shifts to 'Open', only users with 'Admin' level permissions on the project's RFIs tool can edit the RFI.

Spec Section

Spec Section. Select the relevant section from your specification book. See Where do the selections from the 'Specification Sections' drop-down list come from?

Status

Status. Shows the status of the RFI (for example, Draft, Open, Closed, or Closed-Draft).

Sub Job

Sub Job*. Select a sub job from the drop-down list. For this list to be available, the sub jobs feature must be enabled. See Enable Sub Jobs on Projects for WBS.

Subject

Subject. Provide a descriptive title for the RFI. The RFI's subject is displayed as the RFI's title in the list view.