Log In to Procore Pay with MFA

  1. Go to the Procore web application at: https://app.procore.com.

  2. Enter your Procore email address and password. Then, click Log In.

  3. Open the one-time password application on your mobile device and select your account.

     Tip

    Are you seeing the 'Set Up Your First Account' screen? To learn how to log in for the first time, see Set Up MFA for Procore Pay on Your Device instead of the steps below.

  4. At the Enter Your Password screen shown below, do the following: enter-your-password.png

  5. Accept the email address or click Edit to modify the email address.

  6. Type your Password.

  7. Click Continue.

  8. Check the one-time password application on your mobile device for your secret code.

     Tip

    • What is a one-time password application? A One-Time Password (OTP) application is an app that is installed on a hardware device that helps to safeguard your Procore Pay account from unauthorized access. It generates a random code that you enter when challenged, to verify your identity. The code is randomly generated and changes each time you are challenged by MFA to verify your identity.

    • What is an MFA device? An MFA device is an electronic device (such as a mobile phone or another device) on which you have installed the one-time password application.

  9. At the Verify Your Identity page, choose from these options: verify-your-identity-enter-code.png

    • Recommended. Type your secret code in the Enter Your One-Time Code box.

    • Click Try Another Method. Then select one of the available options. Typically, you can choose between using one of the listed authenticator apps or you can enter the recovery code that you recorded in Set Up MFA for Procore Pay on Your Device.

       Tip

      Why are my options different? The options that appear for you depend on the authenticator app that you installed.

  10. Click Continue. If you successfully pass the login challenge, you are logged in to the Procore web application.

     Important

    If your company has implemented its own Single Sign-On (SSO) or MFA requirements, you may be required to enter additional login credentials to access Procore Pay. For assistance with those steps, contact your IT department.

     Tip

    Seeing a blocked account message? To safeguard your company's sensitive information, your account is automatically blocked after multiple consecutive login attempts. For assistance with resetting or recovering your account access, contact your company's Procore Administrator. Your administrator can submit an MFA reset request with Procore's Payments Operations team. See Contact Support.

Set Up MFA for Procore Pay
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