Log in to Procore with MFA

Procore MFA: Regional Availability for SMS Verification

Procore supports Authenticator apps everywhere. SMS Verfication is only available in these countries Show/Hide Details

SMS Verification is available in these countries.

  • Note: SMS Verification for Procore Pay (Payees) is limited to the United States.

    • US

    • Canada

    • Mexico

    • UK

    • Ireland

    • France

    • Germany

    • Spain

    • Italy

    • Australia

    • New Zealand

    • Singapore

    • Hong Kong

If you are a Standard Procore user who has completed MFA setup, use these steps to log into Procore.

Important: When You'll Be Challenged

To help ensure your data remains protected, organizations enforcing Procore MFA Settings must verify their identity at the following touchpoints:

  • Procore Web Login: An MFA code is required for every login to the Procore web application.

  • Session Idle Timeout: By default, Procore sessions do not expire due to inactivity. A different setting may be established by your organization during initial Procore implementation. Only your Procore Administrator can submit a request to change the configuration set at implementation. Procore Support cannot modify these settings for individual users. For details, see Enable Security Settings for Logins, Passwords, and Session Timeout Intervals.

Prerequisites

Steps

  1. Go to the Procore web application at https://login.procore.com.

  2. Enter your Procore Email and Password. Then click Continue.

    Login Enter Your Email

  3. Complete your Multi-Factor Authentication (MFA) based on your enrollment:

    • To log in with MFA using an Authenticator app Show/Hide

      Conditional

      If your company uses Single Sign-On (SSO), sign in through your provider's login prompts. Follow the on-screen instructions to finish. For help with sign in, contact your company's SSO Administrator or visit your SSO provider's support site. To learn more, see What is Single Sign-On (SSO)?

      • At the How Do You Want to Verify Your Identity page, click Authenticator App.

        The Authenticator App option on the How Do You Want to Verify Your Identity page lets you check the app on your mobile device for a unique 6-digit code generated on your device to log in.

      • Open your preferred Authenticator App on your mobile device and look for your 6-digit verification code.

      • Type the code in the Enter Your 6-digit Verification Code box. Then click Continue. If you successfully pass this MFA challenge, you are logged into your company's Procore account.

    • To log in with MFA using SMS Verification Show/Hide

      Conditional

      If your company uses Single Sign-On (SSO), sign in through your provider's login prompts. Follow the on-screen instructions to finish. For help with sign in, contact your company's SSO Administrator or visit your SSO provider's support site. To learn more, see What is Single Sign-On (SSO)?

      • At the How Do You Want to Verify Your Identity page, click Use a Phone Number.

        Procore identity verification screen with options to use phone number or recovery code, plus support information.

      • Check your mobile device for the 6-digit code delivered via SMS text message.

      • Type the code in the Enter Your 6-digit Verification Code box. Then click Continue.
        If you successfully pass this MFA challenge, you are logged into your company's Procore account.

    • To log in to with MFA using a Recovery Code Show/Hide

      Conditional

      If your company uses Single Sign-On (SSO), sign in through your provider's login prompts. Follow the on-screen instructions to finish. For help with sign in, contact your company's SSO Administrator or visit your SSO provider's support site. To learn more, see What is Single Sign-On (SSO)?

      • At the How Do You Want to Verify Your Identity page, click Enter Recovery Code.

        Tip

        This is the 32-digit recovery code that you were asked to store in a safe place during the final step of your MFA setup process. To protect your security, Procore does not know or store your recovery code for you.

      • Copy and paste or type your code in the Enter Recovery Code box. Then click Continue.
        If you successfully pass the MFA challenge, you are logged into your company's Procore account.

        Copy and paste your 32-digit recovery code in the Enter Recover Code box before clicking Continue. This is the recovery code you were given during the final step of the MFA setup process.