Multi-Factor Authentication (MFA)

Manage your own Multi-Factor Authentication (MFA) methods from the Password & Security tab in My Profile Settings. From here, you can add an Authenticator app, add or change your SMS verification phone number, and request a new account recovery code.

• Choose Your Security: Enable an Authenticator app, SMS, or both. If both are active, you will select your preferred method at each log-in or challenge.

• One App Limit: You can switch Authenticator apps at anytime, but only one can be linked to your account.

• Keep Your Number Current: To avoid account lockouts, update your MFA settings immediately when you change your mobile device, service provider, or phone number

• Request a New Recovery Code: If you lose your device, your recovery code is the primary and most secure way to regain access independently. Save it in a secure location. Requesting a new recovery code automatically voids any previous ones.

1. Go to the Procore web application at: https://login.procore.com .

2. Go to your Account & Profile avatar and click My Profile Settings.

3. Click the Password & Security tab.

4. Follow these steps:

   • If adding an app for the first time, click Add Authenticator App.

   • If you want to change to a different app, click Change Authenticator App.
     

     Note

     If you see the Always Require 2FA to Log into My Account toggle under Your Account, you cannot change the setting. This toggle is locked.

     
     

5. Follow the on-screen prompts to set up the app. For step-by-step detail, see the enrollment steps for your role.

6. Copy or download your new recovery code and secure it in a safe place.

1. Go to the Procore web application at: https://login.procore.com.

2. Go to your Account & Profile avatar and click My Profile Settings.

3. Click the Password & Security tab.

4. Click Add Phone Number (if adding your mobile device for the first time) or Change Phone Number (if you already have a phone number set up).

5. Follow these steps:

   • If adding a new phone number, follow the on-screen prompts to set up a new number.

   • If changing an existing phone number, a 6-digit code is sent to your device. You must enter that code before following the on-screen prompts.
     

     Note

     If you see the Always Require 2FA to Log into My Account toggle under Your Account, you cannot change the setting. This toggle is locked.

     
     

6. Copy or download your new recovery code and secure it in a safe place.

1. Go to your Account & Profile avatar and click My Profile Settings.

2. Click the Password & Security tab.

3. Under Account Recovery Code, click Request New Code.

   

4. Follow the on-screen prompts to verify your identity. If you more than one verification method is active, choose the method by which you want to receive your code.

5. Copy or download your new recovery code and secure it in a safe place.