Important Notice for ERP Integrated Customers:

The erpsupport@procore.com email address will be retired on April 8, 2026. We recommend using our enhanced Webform, Phone, or Chat for faster support on new requests.

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  1. Support Home
  2. Multi-Factor Authentication (MFA)
  3. FAQ

Multi-Factor Authentication (MFA)

  • Get Started
    • Overview
    • Verification Methods
    • Things to Consider
  • Standard Procore (Admins)
    • Enable MFA for Your Company
    • Reset MFA for a User
  • Standard Procore (Users)
    • Set Up MFA with an Authenticator App
    • Set Up MFA with SMS Verification
    • Log in to Procore with MFA
  • Procore Pay (Payors)
    • Set Up MFA with an Authenticator App as a Payor
    • Login to Procore Pay with an Authenticator App as a Payor
  • Procore Pay (Payee Admins)
    • Set Up MFA with an Authenticator App as a Payee Admin
    • Set Up MFA with SMS Verification as a Payee Admin
    • Log in to Procore Pay as a Payee Admin
  • FAQ
  • Get Started
    • Overview
    • Verification Methods
    • Things to Consider
  • Standard Procore (Admins)
    • Enable MFA for Your Company
    • Reset MFA for a User
  • Standard Procore (Users)
    • Set Up MFA with an Authenticator App
    • Set Up MFA with SMS Verification
    • Log in to Procore with MFA
  • Procore Pay (Payors)
    • Set Up MFA with an Authenticator App as a Payor
    • Login to Procore Pay with an Authenticator App as a Payor
  • Procore Pay (Payee Admins)
    • Set Up MFA with an Authenticator App as a Payee Admin
    • Set Up MFA with SMS Verification as a Payee Admin
    • Log in to Procore Pay as a Payee Admin
  • FAQ

FAQ

  • Can I use more than one mobile device to log in with Procore MFA?
  • How can I set up MFA before the enforcement deadline?
  • How do I set the clock on my mobile device to automatic for MFA Authenticator App Codes?
  • How do I verify SMS capability on a mobile device?
  • How often do I need to log in to Procore if MFA is enabled?
  • What happens if I lose or replace the device where MFA is configured?
  • What is Multi-Factor Authentication (MFA)?
  • Who is impacted once Procore MFA is enabled at my company?
  • Why is MFA mandatory for Procore Pay and how does it work?

Procore is committed to advancing the construction industry by improving the lives of people working in construction, driving technology innovation, and building a global community of groundbreakers. Our connected global construction platform unites all stakeholders on a project with unlimited access to support and a business model designed for the construction industry.

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